https://rt-wiki.bestpractical.com/index.php?action=history&feed=atom&title=CreateTicket 2026-08-22T09:37:32Z Revision history for this page on the wiki MediaWiki 1.41.1 https://rt-wiki.bestpractical.com/index.php?title=CreateTicket&diff=658&oldid=prev 2016-04-06T20:03:35Z

<p>4 revisions imported</p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 16:03, 6 April 2016</td> </tr><tr><td colspan="4" class="diff-notice" lang="en"><div class="mw-diff-empty">(No difference)</div> </td></tr> <!-- diff cache key bestpractical_mediawiki1459887241:diff:1.41:old-657:rev-658 --> </table>

Admin https://rt-wiki.bestpractical.com/index.php?title=CreateTicket&diff=657&oldid=prev 2012-05-15T17:27:43Z

<p></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 13:27, 15 May 2012</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l1">Line 1:</td> <td colspan="2" class="diff-lineno">Line 1:</td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>A user with the '''<del style="font-weight: bold; text-decoration: none;">Create''''''Ticket</del>''' right can create a ticket in a queue. RT also checks this right when you try to move a ticket into a queue (see info in [[ModifyTicket]]).</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>A user with the '''<ins style="font-weight: bold; text-decoration: none;">CreateTicket</ins>''' right can create a ticket in a queue. RT also checks this right when you try to move a ticket into a queue (see info in [[ModifyTicket]]).</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>This right can be granted to users and groups on a global level or on a queue-by-queue basis.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>This right can be granted to users and groups on a global level or on a queue-by-queue basis.</div></td></tr> <!-- diff cache key bestpractical_mediawiki1459887241:diff:1.41:old-656:rev-657:php=table --> </table>

Alexmv https://rt-wiki.bestpractical.com/index.php?title=CreateTicket&diff=656&oldid=prev 2012-05-15T17:27:24Z

<p>Global CreateTicket isn&#039;t a default right, but rather just a really common one</p> <p><b>New page</b></p><div>A user with the &#039;&#039;&#039;Create&#039;&#039;&#039;&#039;&#039;&#039;Ticket&#039;&#039;&#039; right can create a ticket in a queue. RT also checks this right when you try to move a ticket into a queue (see info in [[ModifyTicket]]).<br /> <br /> This right can be granted to users and groups on a global level or on a queue-by-queue basis.<br /> <br /> This right should generally be granted to the Everybody group, so that even an unknown user can create a ticket by sending E-mail to the system.<br /> <br /> See also: [[Rights]], [[GlobalRights]]</div>

Alexmv