Admin: 2 revisions imported

2016-04-06T20:03:26Z

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== Brew Your Own (tested 3.4 & 3.6) ==

If you use links (depends on, parent, child, etc.) heavily between tickets, it is worth making it more readable by colorizing them.

1. Copy /rt_path/share/html/Ticket/Elements/[[ShowMembers]] under local tree.

2. Edit it and change:

<LI><a href="<%$RT::WebPath%>/Ticket/Display.html?id=<%$member->Id%>"><%$member->Id%></a>: <%$member->Subject%> [<%loc($member->Status)%>] 

to:

<li><& /Elements/ShowLink, URI => $link->BaseURI &>

3. Copy /rt_path/share/html/Elements/[[ShowLink]] under local tree

4. And edit it to insert something like this:

...
% if (UNIVERSAL::isa($member, "RT::Ticket")) {
% if ($member->Status eq "resolved") {

% } elsif ($member->Status eq "stalled") {

% } else {

% }
<%$member->Id%>: (<%$member->OwnerObj->Name%>) <%$member->Subject%> [<% loc($member->Status) %>]

% } elsif ( UNIVERSAL::can($member, 'Name')) {
...

That's all you need. Enjoy your colorized links! :)

== Native Colors: RT 3.8 ==

<nowiki>--- share/html/Elements/ShowLink 2008-08-30 19:22:15.000000000 -0400
+++ local/html/Elements/ShowLink 2008-11-27 16:31:54.000000000 -0500
@@ -49,9 +49,13 @@
% if ($URI->IsLocal) {
% my $member = $URI->Object;
% if (UNIVERSAL::isa($member, "RT::Ticket")) {
-% my $inactive = $member->QueueObj->IsInactiveStatus($member->Status);
-
-">
+<%perl>
+require RT::Graph::Tickets;
+my $status = $member->Status;
+my $class = $member->QueueObj->IsInactiveStatus($status)?'ticket-inactive':'';
+my $color = $RT::Graph::Tickets::ticket_status_style{$status}->{'fontcolor'};
+</%perl>
+" style="color: <% $color %>">
<%$member->Id%>: (<%$member->OwnerObj->Name%>) <%$member->Subject%> [<% loc($member->Status) %>]

</nowiki>

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