CentOS7Install - Revision history

SKuervers at 22:26, 11 February 2019

2019-02-11T22:26:23Z

← Older revision		Revision as of 18:26, 11 February 2019
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	* NOTE: You may need to run the command more than once.		* NOTE: You may need to run the command more than once.
	* You may need to force the install of a module to complete the install:		* You may need to force the install of a module to complete the install:
	<pre>cpanm HTTP::Headers::Fast</pre>		<pre>cpanm HTTP::Headers::Fast --force</pre>
	## Confirm dependencies:		## Confirm dependencies:
	<pre>make testdeps</pre>		<pre>make testdeps</pre>

SKuervers at 22:25, 11 February 2019

2019-02-11T22:25:33Z

← Older revision		Revision as of 18:25, 11 February 2019
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	* NOTE: Release notes are found at https://bestpractical.com/release-notes/rt/4.4.3		* NOTE: Release notes are found at https://bestpractical.com/release-notes/rt/4.4.3
	* extract the sha256sums from the release notes online and add them to a new sha256sum.txt file.		* extract the sha256sums from the release notes online and add them to a new sha256sum.txt file.
	738ab43cac902420b3525459e288515d51130d85810659f6c8a7e223c77dadb1 rt-4.4.3.tar.gz		<pre>738ab43cac902420b3525459e288515d51130d85810659f6c8a7e223c77dadb1 rt-4.4.3.tar.gz
	29e0f9c44e30fb8bb2d23448f1930593aef28e4b3faf5bd22619f52e53229c4f rt-4.4.3.tar.gz.asc</pre>		29e0f9c44e30fb8bb2d23448f1930593aef28e4b3faf5bd22619f52e53229c4f rt-4.4.3.tar.gz.asc</pre>
	* confirm the files:		* confirm the files:

SKuervers: /* RT 4.4.3 installation on CentOS 7.6.1804 */

2019-02-11T22:24:25Z

RT 4.4.3 installation on CentOS 7.6.1804

← Older revision		Revision as of 18:24, 11 February 2019
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	== RT 4.4.3 installation on CentOS 7.6.~~1804~~ ==		== RT 4.4.3 installation on CentOS 7.6.1810 ==

	NOTE: Original Document was for CentOS 7.2 and RT 4.4.1 with MySQL. Updated for CentOS 7.6, RT 4.4.3 with PostgreSQL.		NOTE: Original Document was for CentOS 7.2 and RT 4.4.1 with MySQL. Updated for CentOS 7.6, RT 4.4.3 with PostgreSQL.

SKuervers: /* RT 4.4.2 installation on CentOS 7.5.1804 */

2019-02-11T22:24:11Z

RT 4.4.2 installation on CentOS 7.5.1804

← Older revision		Revision as of 18:24, 11 February 2019
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	== RT 4.4.2 installation on CentOS 7.5.1804 ==		== RT 4.4.3 installation on CentOS 7.6.1804 ==

	NOTE: Original Document was for CentOS 7.2 and RT 4.4.1 with MySQL. Updated for CentOS 7.6, RT 4.4.3 with PostgreSQL.		NOTE: Original Document was for CentOS 7.2 and RT 4.4.1 with MySQL. Updated for CentOS 7.6, RT 4.4.3 with PostgreSQL.

SKuervers: Updated for CentOS 7.6 1810

2019-02-11T22:23:52Z

Updated for CentOS 7.6 1810

← Older revision		Revision as of 18:23, 11 February 2019
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	== RT 4.4.2 installation on CentOS 7.5.1804 ==		== RT 4.4.2 installation on CentOS 7.5.1804 ==

	NOTE: Original Document was for CentOS 7.2 and RT 4.4.1 with MySQL. Updated for CentOS 7.5, RT 4.4.2 with PostgreSQL.		NOTE: Original Document was for CentOS 7.2 and RT 4.4.1 with MySQL. Updated for CentOS 7.6, RT 4.4.3 with PostgreSQL.

	CAUTION: ~~While~~ this document has been ~~upgraded for CentOS 7.5,~~ you cannot use this method to install RT 4.4.3 directly - ~~there~~ is ~~an issue~~ with ~~the web install on RT 4.4.3~~. ~~I've asked~~ Best Practical ~~to look at the~~ issue~~. It would appear that~~ the ~~PGP key for RT-4.~~4.~~3 is not certified, and the web install fails during attempts to follow the method below. I can confirm an upgrade to RT~~ 4.4~~.3 is possible after following this install, but with the PGP key issue, I do not recommend the upgrade until Best Practical resolves the PGP certified key issue~~.		CAUTION: Previous versions of this document has been stated that you cannot use this method to install RT 4.4.3 directly - this is corrected with a patch below. Best Practical will be fixing this issue in the 4.4.4 release.

	This document provides a quick methodology for installing RT 4.4.2 on CentOS/RHEL 7.5 for an internet-connected server. There is a separate CentOS 6.x install at https://rt-wiki.bestpractical.com/wiki/CentOS6Install.		This document provides a quick methodology for installing RT 4.4.3 on CentOS/RHEL 7.6 for an internet-connected server. There is a separate CentOS 6.x install at https://rt-wiki.bestpractical.com/wiki/CentOS6Install.

	# Assumptions		# Assumptions
	* Access to the internet and CentOS OS and update repositories is available.		* Access to the internet and CentOS OS and update repositories is available.
	* Installation testing was completed using CentOS 7.5.~~1804~~ minimal boot ISO.		* Installation testing was completed using CentOS 7.6.1810 minimal boot ISO.
	* httpd (Apache) 2.4 and mod_fcgid Apache modules were used as the host environment.		* httpd (Apache) 2.4 and mod_fcgid Apache modules were used as the host environment.
	* Testing was conducted in both KVM and vSphere environments.		* Testing was conducted in both KVM and vSphere environments.
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	Configure PostgreSQL to use md5 passwords (needed for RT). Edit /var/lib/pgsql/data/pg_hba.conf and modify the following line from peer to md5:		Configure PostgreSQL to use md5 passwords (needed for RT). Edit /var/lib/pgsql/data/pg_hba.conf and modify the following line from peer to md5:
	<pre># "local" is for Unix domain socket connections only		<pre># "local" is for Unix domain socket connections only
	#local all all ~~ident~~		#local all all peer
	local all all md5</pre>		local all all md5</pre>
	## Restart postgres server		## Restart postgres server
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	<pre>mkdir rt		<pre>mkdir rt
	cd rt		cd rt
	wget https://download.bestpractical.com/pub/rt/release/rt-4.4.2.tar.gz		wget https://download.bestpractical.com/pub/rt/release/rt-4.4.3.tar.gz
	wget https://download.bestpractical.com/pub/rt/release/rt-4.4.2.tar.gz.asc</pre>		wget https://download.bestpractical.com/pub/rt/release/rt-4.4.3.tar.gz.asc</pre>
	## Verify downloads		## Verify downloads
	* NOTE: Release notes are found at https://bestpractical.com/release-notes/rt/4.4.2		* NOTE: Release notes are found at https://bestpractical.com/release-notes/rt/4.4.3
	* extract the sha256sums from the release notes online and add them to a new sha256sum.txt file.		* extract the sha256sums from the release notes online and add them to a new sha256sum.txt file.
	~~<pre>b2e366e18c8cb1dfd5bc6c46c116fd28cfa690a368b13fbf3131b21a0b9bbe68~~ rt-4.4.2.tar.gz		738ab43cac902420b3525459e288515d51130d85810659f6c8a7e223c77dadb1 rt-4.4.3.tar.gz
	~~2185c2be31b352ad0a7605f9a4e4720b2c3607df75aae1c0cbace9eb9e6fcef8~~ rt-4.4.2.tar.gz.asc</pre>		29e0f9c44e30fb8bb2d23448f1930593aef28e4b3faf5bd22619f52e53229c4f rt-4.4.3.tar.gz.asc</pre>
	* confirm the files:		* confirm the files:
	<pre>sha256sum -c sha256sum.txt</pre>		<pre>sha256sum -c sha256sum.txt</pre>
	* Confirm the GPG key signatures		* Confirm the GPG key signatures
	<pre>gpg rt-4.4.2.tar.gz.asc		<pre>gpg rt-4.4.3.tar.gz.asc
	gpg --keyserver ~~pgpkeys~~.~~mit~~.~~edu~~ --recv-key XXX		gpg --keyserver keyserver.ubuntu.com --recv-key XXX
	gpg rt-4.4.2.tar.gz.asc</pre>		gpg rt-4.4.3.tar.gz.asc</pre>
	* NOTE: identify the RSA key ID from the first and replace XXX with the key (RSA key ID ~~31440520~~ as of ~~12 Apr 18~~)		* NOTE: identify the RSA key ID from the first and replace XXX with the key (RSA key ID 0xFEAC80B2 as of 11 Feb 19)
	## Extract the files		## Extract the files
	<pre>tar xvzf rt-4.4.2.tar.gz -C /tmp		<pre>tar xvzf rt-4.4.3.tar.gz -C /tmp
	cd /tmp/rt-4.4.2</pre>		cd /tmp/rt-4.4.3</pre>
	## Configure RT:		## Configure RT:
	<pre>./configure --enable-graphviz --enable-gd --with-web-user=apache --with-web-group=apache --with-db-type=Pg</pre>		<pre>./configure --enable-graphviz --enable-gd --with-web-user=apache --with-web-group=apache --with-db-type=Pg</pre>
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	<pre>make fixdeps</pre>		<pre>make fixdeps</pre>
	* NOTE: You may need to run the command more than once.		* NOTE: You may need to run the command more than once.
			* You may need to force the install of a module to complete the install:
			<pre>cpanm HTTP::Headers::Fast</pre>
	## Confirm dependencies:		## Confirm dependencies:
	<pre>make testdeps</pre>		<pre>make testdeps</pre>
			## Insert a missing dependency into lib/RT/Interface/Web/Handler.pm:
			* REF: https://github.com/bestpractical/rt/commit/e07af30477
			* Edit the file and insert the RT::ObjectCustomFieldValues at line 61:
			<pre>use RT::Interface::Web::Request;
			use RT::ObjectCustomFieldValues;
			use File::Path qw( rmtree );</pre>
	## Install RT (default install is to the /opt/rt4 directory):		## Install RT (default install is to the /opt/rt4 directory):
	<pre> make install</pre>		<pre> make install</pre>

SKuervers at 21:35, 22 October 2018

2018-10-22T21:35:11Z

← Older revision		Revision as of 17:35, 22 October 2018
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	== RT 4.4.2 installation on CentOS 7.4.~~1708~~ ==		== RT 4.4.2 installation on CentOS 7.5.1804 ==

	NOTE: Original Document was for CentOS 7.2 and RT 4.4.1 with MySQL. Updated for CentOS 7.5, RT 4.4.2 with PostgreSQL.		NOTE: Original Document was for CentOS 7.2 and RT 4.4.1 with MySQL. Updated for CentOS 7.5, RT 4.4.2 with PostgreSQL.

SKuervers: Minor updates for new CentOS and warnings about RT-4.4.3

2018-10-22T19:01:34Z

Minor updates for new CentOS and warnings about RT-4.4.3

← Older revision		Revision as of 15:01, 22 October 2018
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	NOTE: Original Document was for CentOS 7.2 and RT 4.4.1 with MySQL. Updated for CentOS 7.5, RT 4.4.2 with PostgreSQL.		NOTE: Original Document was for CentOS 7.2 and RT 4.4.1 with MySQL. Updated for CentOS 7.5, RT 4.4.2 with PostgreSQL.

	CAUTION: While this document has been upgraded for CentOS 7.5, you cannot use this method to install RT 4.4.3 directly - there is an issue with the web install on RT 4.4.3. I've asked Best Practical to look at the issue. It would appear that the PGP key for RT-4.4.3 is not certified, and the web install fails during attempts to follow the method below. I can confirm an upgrade to RT 4.4.3 is possible after following this install, but with the PGP key issue, I do not recommend the upgrade until Best Practical ~~resolved~~ the issue.		CAUTION: While this document has been upgraded for CentOS 7.5, you cannot use this method to install RT 4.4.3 directly - there is an issue with the web install on RT 4.4.3. I've asked Best Practical to look at the issue. It would appear that the PGP key for RT-4.4.3 is not certified, and the web install fails during attempts to follow the method below. I can confirm an upgrade to RT 4.4.3 is possible after following this install, but with the PGP key issue, I do not recommend the upgrade until Best Practical resolves the PGP certified key issue.

	This document provides a quick methodology for installing RT 4.4.2 on CentOS/RHEL 7.5 for an internet-connected server. There is a separate CentOS 6.x install at https://rt-wiki.bestpractical.com/wiki/CentOS6Install.		This document provides a quick methodology for installing RT 4.4.2 on CentOS/RHEL 7.5 for an internet-connected server. There is a separate CentOS 6.x install at https://rt-wiki.bestpractical.com/wiki/CentOS6Install.

SKuervers at 19:00, 22 October 2018

2018-10-22T19:00:43Z

← Older revision		Revision as of 15:00, 22 October 2018
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	== RT 4.4.2 installation on CentOS 7.4.1708 ==		== RT 4.4.2 installation on CentOS 7.4.1708 ==

	NOTE: Original Document was for CentOS 7.2 and RT 4.4.1 with MySQL. Updated for CentOS 7.4, RT 4.4.2 with PostgreSQL.		NOTE: Original Document was for CentOS 7.2 and RT 4.4.1 with MySQL. Updated for CentOS 7.5, RT 4.4.2 with PostgreSQL.

	This document provides a quick methodology for installing RT 4.4.2 on CentOS/RHEL 7.4 for an internet-connected server. There is a separate CentOS 6.9 install at https://rt-wiki.bestpractical.com/wiki/CentOS6Install.		CAUTION: While this document has been upgraded for CentOS 7.5, you cannot use this method to install RT 4.4.3 directly - there is an issue with the web install on RT 4.4.3. I've asked Best Practical to look at the issue. It would appear that the PGP key for RT-4.4.3 is not certified, and the web install fails during attempts to follow the method below. I can confirm an upgrade to RT 4.4.3 is possible after following this install, but with the PGP key issue, I do not recommend the upgrade until Best Practical resolved the issue.

			This document provides a quick methodology for installing RT 4.4.2 on CentOS/RHEL 7.5 for an internet-connected server. There is a separate CentOS 6.x install at https://rt-wiki.bestpractical.com/wiki/CentOS6Install.

	# Assumptions		# Assumptions
	* Access to the internet and CentOS OS and update repositories is available.		* Access to the internet and CentOS OS and update repositories is available.
	* Installation testing was completed using CentOS 7.4.~~1708~~ minimal boot ISO.		* Installation testing was completed using CentOS 7.5.1804 minimal boot ISO.
	* httpd (Apache) 2.4 and mod_fcgid Apache modules were used as the host environment.		* httpd (Apache) 2.4 and mod_fcgid Apache modules were used as the host environment.
	* Testing was conducted in both KVM and vSphere environments.		* Testing was conducted in both KVM and vSphere environments.
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	#local all all ident		#local all all ident
	local all all md5</pre>		local all all md5</pre>
			## Restart postgres server
			<pre>systemctl restart postgresql.service</pre>
	## Install CPAN minus.		## Install CPAN minus.
	<pre>curl -L http://cpanmin.us \| perl - --sudo App::cpanminus</pre>		<pre>curl -L http://cpanmin.us \| perl - --sudo App::cpanminus</pre>

Skuervers: Added final RT customization and made minor corrections to the document.

2018-04-12T16:08:38Z

Added final RT customization and made minor corrections to the document.

@@ Line 59: / Line 59: @@
   * confirm the files:
 <pre>sha256sum -c sha256sum.txt</pre>
 ## Extract the files
 <pre>tar xvzf rt-4.4.2.tar.gz -C /tmp
@@ Line 93: / Line 98: @@
 ## Create /etc/httpd/conf.d/rt.conf:
 <pre># RT4 configuration for Apache
 ### Optional apache logs for RT
 # Ensure that your log rotation scripts know about these files
@@ Line 118: / Line 127: @@
 ## Start apache:
 <pre>systemctl start httpd.service</pre>
 # Installation Complete
 ## Access RT
   * Connect to RT using your web browser and start your site customization.

Skuervers: Minor tweaks to install sequence.

2018-04-11T18:49:14Z

Minor tweaks to install sequence.

← Older revision		Revision as of 14:49, 11 April 2018
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	## Install the dependencies:		## Install the dependencies:
	<pre>make fixdeps</pre>		<pre>make fixdeps</pre>
	* NOTE: You may need to run the command more than once~~. On RHEL/CentOS 6.9, you may need to manually force the addition of the GD perl module via <code>cpanm GD --force</code>, as there is a known issue with one of the built in tests for GD~~.		* NOTE: You may need to run the command more than once.
	## Confirm dependencies:		## Confirm dependencies:
	<pre>make testdeps</pre>		<pre>make testdeps</pre>
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	# RT Configuration using Web Interface		# RT Configuration using Web Interface
	* (!) It is possible to complete this step by editing the RT files directly, and creating the database. Refer to the RT documentation for manual steps.		* (!) It is possible to complete this step by editing the RT files directly, and creating the database. Refer to the RT documentation for manual steps.
			## Configure firewalld to open port 80
			<pre>firewall-cmd --zone=public --add-port=80/tcp --permanent
			firewall-cmd --reload</pre>
			* Note: This is an example only, which provides full access to the http port.. Configure your firewall as per site policies.
	## Start the first run installation instance:		## Start the first run installation instance:
	<pre>/opt/rt4/sbin/rt-server</pre>		<pre>/opt/rt4/sbin/rt-server</pre>
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	## Shutdown the rt-server instance.		## Shutdown the rt-server instance.
	* When completed Ctrl-C the rt-server instance started above.		* When completed Ctrl-C the rt-server instance started above.
	~~# Configure RT:~~
	* Modify RT to allow web access using a trailing /rt
	* (!) This is a personal preference. The web server example in the next section assumes /rt is used.
	~~## Modify /opt/rt4/etc/RT_SiteConfig.pm. Add the following line:~~
	~~<code>Set( $WebPath, '/rt' );</code>~~
	# Configure web server		# Configure web server
	## Modify /etc/httpd/conf.d/fcgid.conf. Add:		## Modify /etc/httpd/conf.d/fcgid.conf. Add:
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	AddDefaultCharset UTF-8		AddDefaultCharset UTF-8

	~~Alias /rt/NoAuth/images /opt/rt4/share/html/NoAuth/images/~~		ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/

	ScriptAlias /rt /opt/rt4/sbin/rt-server.fcgi/

	DocumentRoot "/opt/rt4/share/html"		DocumentRoot "/opt/rt4/share/html"

	<Location /rt>		<Location />
	# For Centos7/Apache 2.4 this line:		# For Centos7/Apache 2.4 use this line:
	Require all granted		Require all granted
	# For Centos6/Apache 2.2 these two lines:
			# For Centos6/Apache 2.2 use these two lines:
	# Order allow,deny		# Order allow,deny
	# Allow from all		# Allow from all

	Options +ExecCGI		Options +ExecCGI
	AddHandler fcgid-script fcgi		AddHandler fcgid-script fcgi
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	## Start apache:		## Start apache:
	<pre>systemctl start httpd.service</pre>		<pre>systemctl start httpd.service</pre>
	~~## Modify firewalld~~
	* Complete your firewalld configuration to suite your local requirements.
	* (!) NOTE: Depending on install method, firewalld may not be installed. You can also stop it for testing with the <code>systemctl stop firewalld</code> command.
	# Installation Complete		# Installation Complete
	## Access RT		## Access RT
	* Connect to RT using your web browser and start your site customization.		* Connect to RT using your web browser and start your site customization.