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	<title>Request Tracker Wiki - User contributions [en]</title>
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	<updated>2026-08-22T18:51:15Z</updated>
	<subtitle>User contributions</subtitle>
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	<entry>
		<id>https://rt-wiki.bestpractical.com/index.php?title=TorstenBrumm&amp;diff=27031</id>
		<title>TorstenBrumm</title>
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		<updated>2021-10-12T06:07:02Z</updated>

		<summary type="html">&lt;p&gt;Tbrumm: Homepage changed&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Hi, i&#039;m Torsten Brumm from Kuehne + Nagel (Corporate IT) Hamburg&lt;br /&gt;
&lt;br /&gt;
We are using RT since 2001 mainly for Troubleshooting. Since 2005 also for Workflow processes, ITIL processes and knowledgebase.&lt;br /&gt;
&lt;br /&gt;
At the moment we support around 60.000 privileged users from within our company as well as customers and vendors inside our rt systems.&lt;br /&gt;
&lt;br /&gt;
At the moment we have over 1.500 Queues and between 20k -70k Tickets a day.&lt;br /&gt;
&lt;br /&gt;
More information and hints you can find on my personal homepage: http://www.systemaniacs.de&lt;/div&gt;</summary>
		<author><name>Tbrumm</name></author>
	</entry>
	<entry>
		<id>https://rt-wiki.bestpractical.com/index.php?title=AssetTracker&amp;diff=197</id>
		<title>AssetTracker</title>
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		<updated>2010-12-15T07:49:29Z</updated>

		<summary type="html">&lt;p&gt;Tbrumm: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;[[AssetTracker]] is an add-on module for [[RequestTracker]] that helps with inventory tracking. Assets can be associated with RT users and RT tickets.&lt;br /&gt;
&lt;br /&gt;
It is hosted on github, the project page is https://github.com/chakatodd/rt-extension-assettracker&lt;br /&gt;
&lt;br /&gt;
If you need to use Asset Tracker with RT 3.8.x you have to wait some days until the rewritten Addon goes live.&lt;/div&gt;</summary>
		<author><name>Tbrumm</name></author>
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