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DebianJessieInstallGuide

2016-08-11T10:43:41Z

Sadume: /* rt4-apache2 */

{{UnofficialInstallGuide}}

These are my notes from deploying RT4 in Debian using packages, I will try to make this more indepth as time goes on. Please note that I am not an expert in this and feel free to add to this / modify as needed.

==Useful Links==
* [http://burn.co.nz/blog/?p=54 RT Installation With Apache] (This is for Wheezy but still useful)
* [https://github.com/bestpractical/rt-extension-nginx/ Official RT Extension for Nginx Optimisation]
* [https://www.soljerome.com/blog/2012/03/16/installing-request-tracker-on-debian-wheezy-with-nginx/ RT Installation with Nginx]

==Requirements==

==Packages==

Here is a summary of the packages for apt that are available for use.

===request-tracker4===

this installs the rt4 core

===rt4-db-mysql===

This will configure the RT4 database, best to run after installing 'request-tracker4', it does not install mysql-server so you will need to install that first.

===rt4-apache2===

you may need to edit /etc/apt/sources so that you can get libapache2-mod-fcgi and libapache2-mod-perl2
<nowiki>deb http://ftp.es.debian.org/debian stable main contrib non-free
deb-src http://ftp.es.debian.org/debian stable main contrib non-free

deb http://ftp.debian.org/debian/ wheezy-updates main contrib non-free
deb-src http://ftp.debian.org/debian/ wheezy-updates main contrib non-free

deb http://security.debian.org/ wheezy/updates main contrib non-free
deb-src http://security.debian.org/ wheezy/updates main contrib non-free</nowiki>
this installs apache as well as sample config files in /etc/request-tracker4 (I think, they might just be there from the start)
it also installs some other stuff :) see [https://packages.debian.org/jessie/rt4-apache2 Debian Packages: rt4-apache2]

You may need to manually install libapache2-mod-fcgi / libapache2-mod-perl2 try <code>a2enmod mod-perl2</code> and see what output you get

===rt4-fcgi===
This installs fastcgi related packages for use with nginx, it is not required for apache

==Different File Locations==
The Debian packages install the files to locations different than it would be if installing from source, see below:

* /usr/bin/rt-* (contains rt-mailgate etc.)
* /usr/share/request-tracker4/ (contains html files etc)
* /usr/share/request-tracker4/rt-server?/ (contains rt-server, rt-server.fcgi, rt-server.pl etc.)
* /etc/request-tracker4/ (contains rtconfig.pm and sample config files for apache)

==Installation==

set the hostname for the server that the clients will use to browse to it

install request-tracker4 with apt to install the core features

install mysql-server then install rt4-db-mysql and run through configuring the database

install rt4-apache2

run <code>a2enmode mod-rewrite</code>

check the apache sample config files located in /etc/request-tracker4/

you can just add the following in the end of the virtualhost block in /etc/apache2/sites-available/default

<code>Include /etc/request-tracker4/apache2-modperl2.conf

RedirectMatch ^/$ /rt</code>

restart apache and try to browse to http://hostname/rt and you can sign in with root && password

this will give you a very very basic setup, please only use this guide for reference as it is incomplete

DebianJessieInstallGuide

2016-08-11T10:38:21Z

Sadume: /* rt4-apache2 */

{{UnofficialInstallGuide}}

These are my notes from deploying RT4 in Debian using packages, I will try to make this more indepth as time goes on. Please note that I am not an expert in this and feel free to add to this / modify as needed.

==Useful Links==
* [http://burn.co.nz/blog/?p=54 RT Installation With Apache] (This is for Wheezy but still useful)
* [https://github.com/bestpractical/rt-extension-nginx/ Official RT Extension for Nginx Optimisation]
* [https://www.soljerome.com/blog/2012/03/16/installing-request-tracker-on-debian-wheezy-with-nginx/ RT Installation with Nginx]

==Requirements==

==Packages==

Here is a summary of the packages for apt that are available for use.

===request-tracker4===

this installs the rt4 core

===rt4-db-mysql===

This will configure the RT4 database, best to run after installing 'request-tracker4', it does not install mysql-server so you will need to install that first.

===rt4-apache2===

you may need to edit /etc/apt/sources so that you can get libapache2-mod-fcgi and libapache2-mod-perl2

deb http://ftp.es.debian.org/debian stable main contrib non-free
deb-src http://ftp.es.debian.org/debian stable main contrib non-free

deb http://ftp.debian.org/debian/ wheezy-updates main contrib non-free
deb-src http://ftp.debian.org/debian/ wheezy-updates main contrib non-free

deb http://security.debian.org/ wheezy/updates main contrib non-free
deb-src http://security.debian.org/ wheezy/updates main contrib non-free

this installs apache as well as sample config files in /etc/request-tracker4 (I think, they might just be there from the start)
it also installs some other stuff :) see [https://packages.debian.org/jessie/rt4-apache2 Debian Packages: rt4-apache2]

You may need to manually install libapache2-mod-fcgi / libapache2-mod-perl2 try <code>a2enmod mod-perl2</code> and see what output you get

===rt4-fcgi===
This installs fastcgi related packages for use with nginx, it is not required for apache

==Different File Locations==
The Debian packages install the files to locations different than it would be if installing from source, see below:

* /usr/bin/rt-* (contains rt-mailgate etc.)
* /usr/share/request-tracker4/ (contains html files etc)
* /usr/share/request-tracker4/rt-server?/ (contains rt-server, rt-server.fcgi, rt-server.pl etc.)
* /etc/request-tracker4/ (contains rtconfig.pm and sample config files for apache)

==Installation==

set the hostname for the server that the clients will use to browse to it

install request-tracker4 with apt to install the core features

install mysql-server then install rt4-db-mysql and run through configuring the database

install rt4-apache2

run <code>a2enmode mod-rewrite</code>

check the apache sample config files located in /etc/request-tracker4/

you can just add the following in the end of the virtualhost block in /etc/apache2/sites-available/default

<code>Include /etc/request-tracker4/apache2-modperl2.conf

RedirectMatch ^/$ /rt</code>

restart apache and try to browse to http://hostname/rt and you can sign in with root && password

this will give you a very very basic setup, please only use this guide for reference as it is incomplete

DebianJessieInstallGuide

2016-08-10T10:25:45Z

Sadume: /* Installation */

{{UnofficialInstallGuide}}

These are my notes from deploying RT4 in Debian using packages, I will try to make this more indepth as time goes on. Please note that I am not an expert in this and feel free to add to this / modify as needed.

==Useful Links==
* [http://burn.co.nz/blog/?p=54 RT Installation With Apache] (This is for Wheezy but still useful)
* [https://github.com/bestpractical/rt-extension-nginx/ Official RT Extension for Nginx Optimisation]
* [https://www.soljerome.com/blog/2012/03/16/installing-request-tracker-on-debian-wheezy-with-nginx/ RT Installation with Nginx]

==Requirements==

==Packages==

Here is a summary of the packages for apt that are available for use.

===request-tracker4===

this installs the rt4 core

===rt4-db-mysql===

This will configure the RT4 database, best to run after installing 'request-tracker4', it does not install mysql-server so you will need to install that first.

===rt4-apache2===

you may need to edit /etc/apt/sources so that you can get libapache2-mod-fcgi and libapache2-mod-perl2

<code>deb http://ftp.es.debian.org/debian stable main contrib non-free

deb-src http://ftp.es.debian.org/debian stable main contrib non-free

deb http://ftp.debian.org/debian/ wheezy-updates main contrib non-free

deb-src http://ftp.debian.org/debian/ wheezy-updates main contrib non-free

deb http://security.debian.org/ wheezy/updates main contrib non-free

deb-src http://security.debian.org/ wheezy/updates main contrib non-free</code>

this installs apache as well as sample config files in /etc/request-tracker4 (I think, they might just be there from the start)
it also installs some other stuff :) see [https://packages.debian.org/jessie/rt4-apache2 Debian Packages: rt4-apache2]

You may need to manually install libapache2-mod-fcgi / libapache2-mod-perl2 try <code>a2enmod mod-perl2</code> and see what output you get

===rt4-fcgi===
This installs fastcgi related packages for use with nginx, it is not required for apache

==Different File Locations==
The Debian packages install the files to locations different than it would be if installing from source, see below:

* /usr/bin/rt-* (contains rt-mailgate etc.)
* /usr/share/request-tracker4/ (contains html files etc)
* /usr/share/request-tracker4/rt-server?/ (contains rt-server, rt-server.fcgi, rt-server.pl etc.)
* /etc/request-tracker4/ (contains rtconfig.pm and sample config files for apache)

==Installation==

set the hostname for the server that the clients will use to browse to it

install request-tracker4 with apt to install the core features

install mysql-server then install rt4-db-mysql and run through configuring the database

install rt4-apache2

run <code>a2enmode mod-rewrite</code>

check the apache sample config files located in /etc/request-tracker4/

you can just add the following in the end of the virtualhost block in /etc/apache2/sites-available/default

<code>Include /etc/request-tracker4/apache2-modperl2.conf

RedirectMatch ^/$ /rt</code>

restart apache and try to browse to http://hostname/rt and you can sign in with root && password

this will give you a very very basic setup, please only use this guide for reference as it is incomplete

DebianJessieInstallGuide

2016-08-10T10:25:21Z

Sadume: /* Installation */

{{UnofficialInstallGuide}}

These are my notes from deploying RT4 in Debian using packages, I will try to make this more indepth as time goes on. Please note that I am not an expert in this and feel free to add to this / modify as needed.

==Useful Links==
* [http://burn.co.nz/blog/?p=54 RT Installation With Apache] (This is for Wheezy but still useful)
* [https://github.com/bestpractical/rt-extension-nginx/ Official RT Extension for Nginx Optimisation]
* [https://www.soljerome.com/blog/2012/03/16/installing-request-tracker-on-debian-wheezy-with-nginx/ RT Installation with Nginx]

==Requirements==

==Packages==

Here is a summary of the packages for apt that are available for use.

===request-tracker4===

this installs the rt4 core

===rt4-db-mysql===

This will configure the RT4 database, best to run after installing 'request-tracker4', it does not install mysql-server so you will need to install that first.

===rt4-apache2===

you may need to edit /etc/apt/sources so that you can get libapache2-mod-fcgi and libapache2-mod-perl2

<code>deb http://ftp.es.debian.org/debian stable main contrib non-free

deb-src http://ftp.es.debian.org/debian stable main contrib non-free

deb http://ftp.debian.org/debian/ wheezy-updates main contrib non-free

deb-src http://ftp.debian.org/debian/ wheezy-updates main contrib non-free

deb http://security.debian.org/ wheezy/updates main contrib non-free

deb-src http://security.debian.org/ wheezy/updates main contrib non-free</code>

this installs apache as well as sample config files in /etc/request-tracker4 (I think, they might just be there from the start)
it also installs some other stuff :) see [https://packages.debian.org/jessie/rt4-apache2 Debian Packages: rt4-apache2]

You may need to manually install libapache2-mod-fcgi / libapache2-mod-perl2 try <code>a2enmod mod-perl2</code> and see what output you get

===rt4-fcgi===
This installs fastcgi related packages for use with nginx, it is not required for apache

==Different File Locations==
The Debian packages install the files to locations different than it would be if installing from source, see below:

* /usr/bin/rt-* (contains rt-mailgate etc.)
* /usr/share/request-tracker4/ (contains html files etc)
* /usr/share/request-tracker4/rt-server?/ (contains rt-server, rt-server.fcgi, rt-server.pl etc.)
* /etc/request-tracker4/ (contains rtconfig.pm and sample config files for apache)

==Installation==

set the hostname for the server that the clients will use to browse to it

install request-tracker4 with apt to install the core features

install mysql-server then install rt4-db-mysql and run through configuring the database

install rt4-apache2

run <code>a2enmode mod-rewrite</code>

check the apache sample config files located in /etc/request-tracker4/

you can just add the following in the end of the virtualhost block in /etc/apache2/sites-available/default

<code>Include /etc/request-tracker4/apache2-modperl2.conf</code>
<code>RedirectMatch ^/$ /rt</code>

restart apache and try to browse to http://hostname/rt and you can sign in with root && password

this will give you a very very basic setup, please only use this guide for reference as it is incomplete

DebianJessieInstallGuide

2016-08-10T10:24:23Z

Sadume: /* rt4-apache2 */

{{UnofficialInstallGuide}}

These are my notes from deploying RT4 in Debian using packages, I will try to make this more indepth as time goes on. Please note that I am not an expert in this and feel free to add to this / modify as needed.

==Useful Links==
* [http://burn.co.nz/blog/?p=54 RT Installation With Apache] (This is for Wheezy but still useful)
* [https://github.com/bestpractical/rt-extension-nginx/ Official RT Extension for Nginx Optimisation]
* [https://www.soljerome.com/blog/2012/03/16/installing-request-tracker-on-debian-wheezy-with-nginx/ RT Installation with Nginx]

==Requirements==

==Packages==

Here is a summary of the packages for apt that are available for use.

===request-tracker4===

this installs the rt4 core

===rt4-db-mysql===

This will configure the RT4 database, best to run after installing 'request-tracker4', it does not install mysql-server so you will need to install that first.

===rt4-apache2===

you may need to edit /etc/apt/sources so that you can get libapache2-mod-fcgi and libapache2-mod-perl2

<code>deb http://ftp.es.debian.org/debian stable main contrib non-free

deb-src http://ftp.es.debian.org/debian stable main contrib non-free

deb http://ftp.debian.org/debian/ wheezy-updates main contrib non-free

deb-src http://ftp.debian.org/debian/ wheezy-updates main contrib non-free

deb http://security.debian.org/ wheezy/updates main contrib non-free

deb-src http://security.debian.org/ wheezy/updates main contrib non-free</code>

this installs apache as well as sample config files in /etc/request-tracker4 (I think, they might just be there from the start)
it also installs some other stuff :) see [https://packages.debian.org/jessie/rt4-apache2 Debian Packages: rt4-apache2]

You may need to manually install libapache2-mod-fcgi / libapache2-mod-perl2 try <code>a2enmod mod-perl2</code> and see what output you get

===rt4-fcgi===
This installs fastcgi related packages for use with nginx, it is not required for apache

==Different File Locations==
The Debian packages install the files to locations different than it would be if installing from source, see below:

* /usr/bin/rt-* (contains rt-mailgate etc.)
* /usr/share/request-tracker4/ (contains html files etc)
* /usr/share/request-tracker4/rt-server?/ (contains rt-server, rt-server.fcgi, rt-server.pl etc.)
* /etc/request-tracker4/ (contains rtconfig.pm and sample config files for apache)

==Installation==

set the hostname for the server that the clients will use to browse to it

install request-tracker4 with apt to install the core features

install mysql-server then install rt4-db-mysql and run through configuring the database

install rt4-apache2

run a2enmode mod-rewrite

check the apache sample config files located in /etc/request-tracker4/

you can just add the following in the end of the virtualhost block in /etc/apache2/sites-available/default

Include /etc/request-tracker4/apache2-modperl2.conf
RedirectMatch ^/$ /rt

restart apache and try to browse to http://hostname/rt and you can sign in with root && password

this will give you a very very basic setup, please only use this guide for reference as it is incomplete

DebianJessieInstallGuide

2016-08-10T10:19:14Z

Sadume:

{{UnofficialInstallGuide}}

These are my notes from deploying RT4 in Debian using packages, I will try to make this more indepth as time goes on. Please note that I am not an expert in this and feel free to add to this / modify as needed.

==Useful Links==
* [http://burn.co.nz/blog/?p=54 RT Installation With Apache] (This is for Wheezy but still useful)
* [https://github.com/bestpractical/rt-extension-nginx/ Official RT Extension for Nginx Optimisation]
* [https://www.soljerome.com/blog/2012/03/16/installing-request-tracker-on-debian-wheezy-with-nginx/ RT Installation with Nginx]

==Requirements==

==Packages==

Here is a summary of the packages for apt that are available for use.

===request-tracker4===

this installs the rt4 core

===rt4-db-mysql===

This will configure the RT4 database, best to run after installing 'request-tracker4', it does not install mysql-server so you will need to install that first.

===rt4-apache2===

you may need to edit /etc/apt/sources so that you can get libapache2-mod-fcgi and libapache2-mod-perl2

deb http://ftp.es.debian.org/debian stable main contrib non-free
deb-src http://ftp.es.debian.org/debian stable main contrib non-free

deb http://ftp.debian.org/debian/ wheezy-updates main contrib non-free
deb-src http://ftp.debian.org/debian/ wheezy-updates main contrib non-free

deb http://security.debian.org/ wheezy/updates main contrib non-free
deb-src http://security.debian.org/ wheezy/updates main contrib non-free

this installs apache as well as sample config files in /etc/request-tracker4 (I think, they might just be there from the start)
it also installs some other stuff :) see [https://packages.debian.org/jessie/rt4-apache2 Debian Packages: rt4-apache2]

You may need to manually install libapache2-mod-fcgi / libapache2-mod-perl2 try 'a2enmod mod-perl2' and see what output you get

===rt4-fcgi===
This installs fastcgi related packages for use with nginx, it is not required for apache

==Different File Locations==
The Debian packages install the files to locations different than it would be if installing from source, see below:

* /usr/bin/rt-* (contains rt-mailgate etc.)
* /usr/share/request-tracker4/ (contains html files etc)
* /usr/share/request-tracker4/rt-server?/ (contains rt-server, rt-server.fcgi, rt-server.pl etc.)
* /etc/request-tracker4/ (contains rtconfig.pm and sample config files for apache)

==Installation==

set the hostname for the server that the clients will use to browse to it

install request-tracker4 with apt to install the core features

install mysql-server then install rt4-db-mysql and run through configuring the database

install rt4-apache2

run a2enmode mod-rewrite

check the apache sample config files located in /etc/request-tracker4/

you can just add the following in the end of the virtualhost block in /etc/apache2/sites-available/default

Include /etc/request-tracker4/apache2-modperl2.conf
RedirectMatch ^/$ /rt

restart apache and try to browse to http://hostname/rt and you can sign in with root && password

this will give you a very very basic setup, please only use this guide for reference as it is incomplete

DebianJessieInstallGuide

2016-08-10T10:18:48Z

Sadume:

{{UnofficialInstallGuide}}

These are my notes from deploying RT4 in Debian using packages, I will try to make this more indepth as time goes on. Please note that I am not an expert in this and feel free to add to this / modify as needed.
<nowiki> blah n-formatted text here</nowiki>
==Useful Links==
* [http://burn.co.nz/blog/?p=54 RT Installation With Apache] (This is for Wheezy but still useful)
* [https://github.com/bestpractical/rt-extension-nginx/ Official RT Extension for Nginx Optimisation]
* [https://www.soljerome.com/blog/2012/03/16/installing-request-tracker-on-debian-wheezy-with-nginx/ RT Installation with Nginx]

==Requirements==

==Packages==

Here is a summary of the packages for apt that are available for use.

===request-tracker4===

this installs the rt4 core

===rt4-db-mysql===

This will configure the RT4 database, best to run after installing 'request-tracker4', it does not install mysql-server so you will need to install that first.

===rt4-apache2===

you may need to edit /etc/apt/sources so that you can get libapache2-mod-fcgi and libapache2-mod-perl2

deb http://ftp.es.debian.org/debian stable main contrib non-free
deb-src http://ftp.es.debian.org/debian stable main contrib non-free

deb http://ftp.debian.org/debian/ wheezy-updates main contrib non-free
deb-src http://ftp.debian.org/debian/ wheezy-updates main contrib non-free

deb http://security.debian.org/ wheezy/updates main contrib non-free
deb-src http://security.debian.org/ wheezy/updates main contrib non-free

this installs apache as well as sample config files in /etc/request-tracker4 (I think, they might just be there from the start)
it also installs some other stuff :) see [https://packages.debian.org/jessie/rt4-apache2 Debian Packages: rt4-apache2]

You may need to manually install libapache2-mod-fcgi / libapache2-mod-perl2 try 'a2enmod mod-perl2' and see what output you get

===rt4-fcgi===
This installs fastcgi related packages for use with nginx, it is not required for apache

==Different File Locations==
The Debian packages install the files to locations different than it would be if installing from source, see below:

* /usr/bin/rt-* (contains rt-mailgate etc.)
* /usr/share/request-tracker4/ (contains html files etc)
* /usr/share/request-tracker4/rt-server?/ (contains rt-server, rt-server.fcgi, rt-server.pl etc.)
* /etc/request-tracker4/ (contains rtconfig.pm and sample config files for apache)

==Installation==

set the hostname for the server that the clients will use to browse to it

install request-tracker4 with apt to install the core features

install mysql-server then install rt4-db-mysql and run through configuring the database

install rt4-apache2

run a2enmode mod-rewrite

check the apache sample config files located in /etc/request-tracker4/

you can just add the following in the end of the virtualhost block in /etc/apache2/sites-available/default

Include /etc/request-tracker4/apache2-modperl2.conf
RedirectMatch ^/$ /rt

restart apache and try to browse to http://hostname/rt and you can sign in with root && password

this will give you a very very basic setup, please only use this guide for reference as it is incomplete

DebianJessieInstallGuide

2016-08-10T10:17:07Z

Sadume:

{{UnofficialInstallGuide}}

These are my notes from deploying RT4 in Debian using packages, I will try to make this more indepth as time goes on. Please note that I am not an expert in this and feel free to add to this / modify as needed.

==Useful Links==
* [http://burn.co.nz/blog/?p=54 RT Installation With Apache] (This is for Wheezy but still useful)
* [https://github.com/bestpractical/rt-extension-nginx/ Official RT Extension for Nginx Optimisation]
* [https://www.soljerome.com/blog/2012/03/16/installing-request-tracker-on-debian-wheezy-with-nginx/ RT Installation with Nginx]

==Requirements==

==Packages==

Here is a summary of the packages for apt that are available for use.

===request-tracker4===

this installs the rt4 core

===rt4-db-mysql===

This will configure the RT4 database, best to run after installing 'request-tracker4', it does not install mysql-server so you will need to install that first.

===rt4-apache2===

you may need to edit /etc/apt/sources so that you can get libapache2-mod-fcgi and libapache2-mod-perl2

deb http://ftp.es.debian.org/debian stable main contrib non-free
deb-src http://ftp.es.debian.org/debian stable main contrib non-free

deb http://ftp.debian.org/debian/ wheezy-updates main contrib non-free
deb-src http://ftp.debian.org/debian/ wheezy-updates main contrib non-free

deb http://security.debian.org/ wheezy/updates main contrib non-free
deb-src http://security.debian.org/ wheezy/updates main contrib non-free

this installs apache as well as sample config files in /etc/request-tracker4 (I think, they might just be there from the start)
it also installs some other stuff :) see [https://packages.debian.org/jessie/rt4-apache2 Debian Packages: rt4-apache2]

You may need to manually install libapache2-mod-fcgi / libapache2-mod-perl2 try 'a2enmod mod-perl2' and see what output you get

===rt4-fcgi===
This installs fastcgi related packages for use with nginx, it is not required for apache

==Different File Locations==
The Debian packages install the files to locations different than it would be if installing from source, see below:

* /usr/bin/rt-* (contains rt-mailgate etc.)
* /usr/share/request-tracker4/ (contains html files etc)
* /usr/share/request-tracker4/rt-server?/ (contains rt-server, rt-server.fcgi, rt-server.pl etc.)
* /etc/request-tracker4/ (contains rtconfig.pm and sample config files for apache)

==Installation==

set the hostname for the server that the clients will use to browse to it

install request-tracker4 with apt to install the core features

install mysql-server then install rt4-db-mysql and run through configuring the database

install rt4-apache2

run a2enmode mod-rewrite

check the apache sample config files located in /etc/request-tracker4/

you can just add the following in the end of the virtualhost block in /etc/apache2/sites-available/default

Include /etc/request-tracker4/apache2-modperl2.conf
RedirectMatch ^/$ /rt

restart apache and try to browse to http://hostname/rt and you can sign in with root && password

this will give you a very very basic setup, please only use this guide for reference as it is incomplete

DebianJessieInstallGuide

2016-08-10T10:06:24Z

Sadume: /* rt4-apache2= */

{{UnofficialInstallGuide}}

These are my notes from deploying RT4 in Debian using packages, I will try to make this more indepth as time goes on. Please note that I am not an expert in this and feel free to add to this / modify as needed.

==Useful Links==
* [http://burn.co.nz/blog/?p=54 RT Installation With Apache] (This is for Wheezy but still useful)
* [https://github.com/bestpractical/rt-extension-nginx/ Official RT Extension for Nginx Optimisation]
* [https://www.soljerome.com/blog/2012/03/16/installing-request-tracker-on-debian-wheezy-with-nginx/ RT Installation with Nginx]

==Requirements==

==Packages==

Here is a summary of the packages for apt that are available for use.

===request-tracker4===

this installs the rt4 core

===rt4-db-mysql===

This will configure the RT4 database, best to run after installing 'request-tracker4', it does not install mysql-server so you will need to install that first.

===rt4-apache2===

you may need to edit /etc/apt/sources so that you can get libapache2-mod-fcgi and libapache2-mod-perl2

deb http://ftp.es.debian.org/debian stable main contrib non-free
deb-src http://ftp.es.debian.org/debian stable main contrib non-free

deb http://ftp.debian.org/debian/ wheezy-updates main contrib non-free
deb-src http://ftp.debian.org/debian/ wheezy-updates main contrib non-free

deb http://security.debian.org/ wheezy/updates main contrib non-free
deb-src http://security.debian.org/ wheezy/updates main contrib non-free

this installs apache as well as sample config files in /etc/request-tracker4 (I think, they might just be there from the start)
it also installs some other stuff :) see [https://packages.debian.org/jessie/rt4-apache2 Debian Packages: rt4-apache2]

You may need to manually install libapache2-mod-fcgi / libapache2-mod-perl2 try 'a2enmod mod-perl2' and see what output you get

===rt4-fcgi===
This installs fastcgi related packages for use with nginx, it is not required for apache

==Different File Locations==
The Debian packages install the files to locations different than it would be if installing from source, see below:

* /usr/bin/rt-* (contains rt-mailgate etc.)
* /usr/share/request-tracker4/ (contains html files etc)
* /usr/share/request-tracker4/rt-server?/ (contains rt-server, rt-server.fcgi, rt-server.pl etc.)
* /etc/request-tracker4/ (contains rtconfig.pm and sample config files for apache)

==Installation==

DebianJessieInstallGuide

2016-08-10T10:06:00Z

Sadume: /* rt4-db-mysql */

{{UnofficialInstallGuide}}

These are my notes from deploying RT4 in Debian using packages, I will try to make this more indepth as time goes on. Please note that I am not an expert in this and feel free to add to this / modify as needed.

==Useful Links==
* [http://burn.co.nz/blog/?p=54 RT Installation With Apache] (This is for Wheezy but still useful)
* [https://github.com/bestpractical/rt-extension-nginx/ Official RT Extension for Nginx Optimisation]
* [https://www.soljerome.com/blog/2012/03/16/installing-request-tracker-on-debian-wheezy-with-nginx/ RT Installation with Nginx]

==Requirements==

==Packages==

Here is a summary of the packages for apt that are available for use.

===request-tracker4===

this installs the rt4 core

===rt4-db-mysql===

This will configure the RT4 database, best to run after installing 'request-tracker4', it does not install mysql-server so you will need to install that first.

==rt4-apache2===

you may need to edit /etc/apt/sources so that you can get libapache2-mod-fcgi and libapache2-mod-perl2

deb http://ftp.es.debian.org/debian stable main contrib non-free
deb-src http://ftp.es.debian.org/debian stable main contrib non-free

deb http://ftp.debian.org/debian/ wheezy-updates main contrib non-free
deb-src http://ftp.debian.org/debian/ wheezy-updates main contrib non-free

deb http://security.debian.org/ wheezy/updates main contrib non-free
deb-src http://security.debian.org/ wheezy/updates main contrib non-free

this installs apache as well as sample config files in /etc/request-tracker4 (I think, they might just be there from the start)
it also installs some other stuff :) see [https://packages.debian.org/jessie/rt4-apache2 Debian Packages: rt4-apache2]

You may need to manually install libapache2-mod-fcgi / libapache2-mod-perl2 try 'a2enmod mod-perl2' and see what output you get

===rt4-fcgi===
This installs fastcgi related packages for use with nginx, it is not required for apache

==Different File Locations==
The Debian packages install the files to locations different than it would be if installing from source, see below:

* /usr/bin/rt-* (contains rt-mailgate etc.)
* /usr/share/request-tracker4/ (contains html files etc)
* /usr/share/request-tracker4/rt-server?/ (contains rt-server, rt-server.fcgi, rt-server.pl etc.)
* /etc/request-tracker4/ (contains rtconfig.pm and sample config files for apache)

==Installation==

DebianJessieInstallGuide

2016-08-10T10:04:31Z

Sadume: /* rt4-apache2 */

{{UnofficialInstallGuide}}

These are my notes from deploying RT4 in Debian using packages, I will try to make this more indepth as time goes on. Please note that I am not an expert in this and feel free to add to this / modify as needed.

==Useful Links==
* [http://burn.co.nz/blog/?p=54 RT Installation With Apache] (This is for Wheezy but still useful)
* [https://github.com/bestpractical/rt-extension-nginx/ Official RT Extension for Nginx Optimisation]
* [https://www.soljerome.com/blog/2012/03/16/installing-request-tracker-on-debian-wheezy-with-nginx/ RT Installation with Nginx]

==Requirements==

==Packages==

Here is a summary of the packages for apt that are available for use.

===request-tracker4===

this installs the rt4 core

===rt4-db-mysql===

This will configure the RT4 database, best to run after installing 'request-tracker4', it does not install mysql-server so you will need to install that first.

rt4-apache2

you may need to edit /etc/apt/sources so that you can get libapache2-mod-fcgi and libapache2-mod-perl2

<nowiki>
deb http://ftp.es.debian.org/debian stable main contrib non-free
deb-src http://ftp.es.debian.org/debian stable main contrib non-free

deb http://ftp.debian.org/debian/ wheezy-updates main contrib non-free
deb-src http://ftp.debian.org/debian/ wheezy-updates main contrib non-free

deb http://security.debian.org/ wheezy/updates main contrib non-free
deb-src http://security.debian.org/ wheezy/updates main contrib non-free
</nowiki>

this installs apache as well as sample config files in /etc/request-tracker4 (I think, they might just be there from the start)
it also installs some other stuff :) see [https://packages.debian.org/jessie/rt4-apache2 Debian Packages: rt4-apache2]

You may need to manually install libapache2-mod-fcgi / libapache2-mod-perl2 try 'a2enmod mod-perl2' and see what output you get

===rt4-fcgi===
This installs fastcgi related packages for use with nginx, it is not required for apache

==Different File Locations==
The Debian packages install the files to locations different than it would be if installing from source, see below:

* /usr/bin/rt-* (contains rt-mailgate etc.)
* /usr/share/request-tracker4/ (contains html files etc)
* /usr/share/request-tracker4/rt-server?/ (contains rt-server, rt-server.fcgi, rt-server.pl etc.)
* /etc/request-tracker4/ (contains rtconfig.pm and sample config files for apache)

==Installation==

DebianJessieInstallGuide

2016-08-10T09:57:32Z

Sadume:

DebianJessieInstallGuide

2016-08-10T09:22:50Z

Sadume: Created page with "{{UnofficialInstallGuide}} Description... ==Useful Links== ==Requirements== ==Packages== Here is a summary of the packages for apt that are available for use ==Installat..."

{{UnofficialInstallGuide}}

Description...

==Useful Links==

==Requirements==

==Packages==

Here is a summary of the packages for apt that are available for use

==Installation==

InstallationGuides

2016-08-10T09:18:25Z

Sadume: /* Platform-Specific Installation Guides */

{{OutdatedInstallGuide}}

= Introduction =

= The best/easiest distribution for RT =

There is no the best or the easiest. People run RT on Arch Linux, Debian, FreeBSD, NetBSD, RH7/8/9, RHEL, CentOS, Fedora, Solaris, SuSE, Gentoo, OpenBSD.

Just look at the list of guides below. Pick a distro you're familiar with, check if it has packages for the latest stable RT or install from source.

= Generic Installation Guides =

* [[ManualRequirements]] - software and knowledge you need to install RT.
* [[ManualInstallation]] - general overview of installation process and first time configuring.
* [[DevelopmentInstallation]] - HOWTO setup RT to run from a development directory
* [http://www.sgsosu.net/nmetro/docs.html Installation and Administration Guides] - Request Tracker, Reporting and Asset Tracker

= Platform-Specific Installation Guides =

* Arch Linux
** [https://wiki.archlinux.org/index.php/Request_Tracker Request Tracker (Arch Wiki)]
* CentOS:
** [[CentOS5InstallPlusSome]] (CentOS 5.4 + Active Directory 2003 + Exchange 2007 + Postfix + RT 3.8.7)
** [http://howtoconfigure.blogspot.pt/2013/05/how-to-install-request-tracker-40x-in.html CentOS 5.x and 6.x (RT 4.0.5)] (CentOS 5.x / 6.x + RT 4.0.5)
** [http://harbot.wordpress.com/2012/05/22/how-to-install-request-tracker-4-0-5-in-centos6/ CentOS 6.2 (RT 4.0.5)] (An unofficial installation guide)
** [http://gregorbinder.blogspot.it/2012/04/how-to-install-request-tracker-4-on.html CentOS 6.2 (RT 4.0.5)] (A slightly different unofficial installation guide compared to the one above)
** [http://binarynature.blogspot.pt/2013/05/install-request-tracker-4.html CentOS 6.4 (RT 4.2)] (CentOS-6.4 - x86_64 Minimal Install + RT 4.2)
* Cygwin
** [[CygwinInstallGuide]]
* Debian GNU/Linux:
** [[DebianSqueezeInstallGuide]] (RT 4, via apt)
** [[DebianLennyInstallGuide]] (RT 3.81, mysql 5, postifx)
** [[DebianLennySourceInstallGuide]]
** [[DebianEtchSourceInstallGuide]]
** [[DebianStableInstallGuide|DebianSargeeInstallGuide]]
** [http://binarynature.blogspot.com/2013/10/install-request-tracker-4-on-ubuntu-server.html Debian 7.2 (RT 4.2)] (Ubuntu guide with Debian-specific notes; Apache, MySQL)
** [[DebianJessieInstallGuide]] (RT 4.2, via apt, nginx/apache)
* Fedora:
** [[FedoraCore1InstallGuide]]
** [[FedoraCore2InstallGuide]]
** [[FedoraCore4InstallGuide]]
** Fedore Core 5 and greater have packages, see below
* MacOSX:
** [[MacOSXServerInstallGuide]]
** [[MacOSX SnowLeopard ClientInstallGuide|MacOSX_SnowLeopard_ClientInstallGuide]]
** [[Mac_OSX_10.6.8_Snow_Leopard_Server_Install]]
* OpenBSD:
** [[OpenBSD38InstallGuide]]
** [[OpenBSD40InstallGuide]]
* openSUSE
** [[OpenSUSE123InstallGuide|openSUSE 12.3]]
** [[OpenSUSE122InstallGuide|openSUSE 12.2]]
** [http://wiki.bestpractical.com/view/OpenSuSE113InstallPlus OpenSuSE 11.3 InstallGuide + MySQL + RTFM and more]
* RedHat EL:
** [[RHEL4InstallGuide]]
** [[Rhel5InstallGuide|RHEL5InstallGuide]]
* Slackware
** [[SlackwareInstallGuide]]
* Solaris
** [[SolarisInstallGuide]]
* [[SuSE|SUSE Linux Enterprise (SLE):]]
** [[SLES11InstallGuide]]
** [[SuSE10InstallGuide]]
** [[SuSE93InstallGuide]]
** [[SuSEOracleInstall]]
* Ubuntu
** [http://wiki.bestpractical.com/view/Ubuntu_8.04.1 Ubuntu 8.04.1 + RT 3.8.1 + MySQL]
** [http://catcon.wordpress.com/2009/05/20/installing-request-tracker-3-8-2-on-ubuntu-server-9-04/ Ubuntu 9.04 + RT 3.8.2 + MySQL]
** [http://catcon.wordpress.com/2009/06/09/upgrading-to-request-tracker-3-8-3/ Upgrade from 3.8.2 to 3.8.3]
** [http://wiki.bestpractical.com/view/HowToInstallRequest-Tracker3.8OnUbunto9.10 Ubuntu 9.10 + RT 3.8.4 + MySQL]
** [[WithEmailFacility|Ubuntu 10.04 with inbound/outbound email facility]]
** [[Ubuntu 12.10 Install Guide]] (RT4, nginx, Fast-CGI, Postfix)
** [http://requesttracker.wikia.com/wiki/Ubuntu_13.04_Server_and_Request_Tracker Ubuntu 13.04 With RT4.0 ]
** [http://binarynature.blogspot.com/2013/10/install-request-tracker-4-on-ubuntu-server.html Ubuntu 13.10 (RT 4.2, Apache, MySQL)]

==== Packaged Installs ====

* [[Rhel5InstallGuide]]
* [[CentOS5InstallGuide]]
* [[RHELorCentOSusingEPEL]]
* [[DebianInstallGuide]]
** Portuguese translation: [[GuiaInstalacaoDebian]]
* Fedora:
** [[FedoraCore5InstallGuide]]
** [[FedoraCore6InstallGuide]]
** [[FedoraCore7InstallGuide]]
** [[FedoraCore9InstallGuide]]
* [[FreeBSDInstallGuide]]
* [http://requesttracker.wikia.com/wiki/FreeBSDInstallGuide_-_RT4.2 FreeBSDInstallGuide_-_RT4.2]
* [[GentooInstallGuide]]
* [[MandrivaInstallGuide]]
* [[RPMInstall]]
** (RHEL/CentOS/WBEL, updated for v3.4.5. Includes how to get mod_perl2 running)
* [[SolarisBlastwaveInstallGuide]]
* [[SuSE]]:
** [[OpenSUSE123InstallGuide]]
** [[OpenSUSE122InstallGuide]]
* Ubuntu:
** [[UbuntuInstallGuide]]
** [[UbuntuInstallGuide2]] (Ubuntu 6.06 / RT 3.6 / mysql)
** [[UbuntuHardyInstallGuide]] (Ubuntu 8.04 / RT 3.6 / mysql)
* Vmware:
** [[VmwareInstall]]
* Virtual Appliances:
** [[Proxmox VE RT Appliance|Proxmox_VE_RT_Appliance]] (RT 3.8.x)

==== Perl Module Repositories for RHEL/CentOS ====

* [[RHEL5RepoArchive]]

= Database Specific Notes =

* [[OracleSetup]]
* RT with [[OracleText]]
* RT with [[PostgreSQLFullText]]
* RT with [[PostgreSQLFullTextTrgm]]

= Web Server Specific Notes =

* [[LighttpdFastCGIGuide]]

= Upgrading =

* [[MigrateToNewServer]]
* [[UpgradingFrom3011To344OnSolaris9]]
* [[Upgrade_RT_3.6.7_to_3.8.8_-_Debian_5.0(lenny)_to_6.0(squeeze)]]

= Other =

* [[CompilingPerl]]
* [[ManualApache]]
* [[InstallMailgateOnly]]

= Deployment guides =

Documents which explain why and which way, rather than how.

* [[ItsFinallyInstalledNowWhat]]
* The [http://web.mit.edu/tooltime/ MITProjectNotebook], especially the [http://web.mit.edu/tooltime/notebook/reference/documentation.html Documentation page], which includes a [http://web.mit.edu/tooltime/notebook/reference/rtbasics.pdf 15 page PDF] User's Manual.